What is Professionalism? We talk about this like it’s common knowledge, we criticize professionals when they don’t meet our expectations and gloat about it when we do or exceed expectations. And yet such an ubiquitous concept is never really taught to us as a subject in schools or colleges. Why? We are taught etiquette. Is Professionalism just good etiquette? Is it as simple as being prompt, civil and crisp on communication? Is Professionalism subjective and relative across different cultures and geographies? What are the discrepancies when work cultures collide in a Globalized world? Is there a common definition we can agree upon? With the changing nature of employment and work does Professionalism and its nuances change? How does Professionalism cope with new concepts like Work From Home, having a strong side hustle, maternity and paternity leave, dealing with a smarter customer. And most importantly who is the authority on this subject? These are some of the many concepts that we will explore in this section. Mastering Professionalism is the part of the 5 part guide into explore the new paradigm of employment.